Top 2 Call Centres in Manama, Bahrain

Call Centres in Bahrain are an important part of the service industry, providing a wide range of services to customers and businesses alike. These call centres are typically outsourced, with many of the larger ones based in India and other countries. Call centres in Bahrain offer a variety of services, including customer service, technical support, order processing, sales, telemarketing, and more. These services are delivered in a variety of ways, including telephone, email, and online chat.

The majority of call centres in Bahrain are located in the capital, Manama, and other major cities, such as Riffa and Muharraq. Many of these call centres are owned and operated by large, multinational companies, while others are smaller, local businesses. Most of these call centres offer bilingual services, with staff having the ability to communicate in both English and Arabic.

The Bahraini government has implemented several measures to ensure the quality of service provided by call centres in Bahrain. This includes a requirement that all call centres have a minimum number of staff members and that they meet certain qualifications. Additionally, the government has set up a Call Centre Regulatory Authority to ensure that the call centres in Bahrain adhere to the highest standards of customer service.

Overall, call centres in Bahrain are an important part of the service industry, providing a wide range of services to customers and businesses alike. They are regulated to ensure the highest standard of customer service and provide bilingual services to meet the needs of customers