Review Worst ever cargo i have seen so far in bahrain

I have sent a parcel to india. They told 21 days you will receive the parcel at home. 21 st day they messaged that it is on the way. After that no communication from them. No response. I am india. Its been 1 and half month i have sent the parcel. Still they also dont know where my parcel is. Such a poor response and worst after service. I wanted to develop such growing company in bahrain. But if this is their service sure i will ensure that compliant is raised and ministry of industry is taking action against such company. Please done go with this cargo at any case