Reviews of Riya Gas - Manama, Bahrain

Very bad service and staff attitude also very unprofessional,No proper delivery timing.From my experience when I ordered gas cylinder yesterday from the office they said they’ll deliver it today morning and given the number of delivery guy when I called him,he said today no chance tomorrow he’ll come and ask him then why you guys promised me to give the delivery today from your office He said “thum usko poocho” you just ask him

The delivery driver is a BASTARD.(3536 4093)

This shitty company.THEY DON'T KNOW HOW TO TALK TO CUSTOMER'S.FULL OF IDIOT'S FROM TOP TO BOTTOM.THEY CREATE A PROBLEM FOR EVERY DELIVERY.THEY ASK FOR MONEY FOR EVERY PETY THING.

I am surprised at your understanding of "service" . I just shifted from Dubai a year back and unluckily you are providing the cooking gas ... you have no proper records of house address even after delivering cylinder, countless number of times. There is no time period when the delivery of cylinder will be done. The exchanged cylinder bottles are all rusted and worn off. There is no maintenance of cylinders done, to safeguard the safety of people. Guys you are handling with cooking gas and its not a joke. Nobody responds on time, your personnel keeps arguing and suggesting alternative time for delivery. You guys are menace.

I dont know if you have any management above your head, coz this seems like a zoo company. I say this validly because no one picks the phone and there is no sense of customer support. Please do not trouble during these testing times.I want you to urgently call me at ******** and deliver the cylinder to the earliest.

These idiots changed my cylinder with a shitty cylinder that needs some support for staying in place. The delivery driver is a pathetic person.(3536 4093)
When I used to live on 3rd floor, they wouldn't deliver the cylinder after many promises and so I told them that I would pay 1 bd extra and then they started delivering.
But provided a damn cylinder that leaked and finished up in 2 weeks.
Now that I live on ground floor, I requested for a replacement but they demanded 5bd for it. I don't know what the hell is wrong with this shitty company.

Please tell me where to file complaint against these rascals? Is there any government institute where I can take the complaint?

For last one week I am requesting Riya Gas for replacing the gas cylinder and each time when I call they inform that next day it will be delivered and it's one week now.
Finally after one week the receptionist gave me number of Riya Gas supervisor and when I called him, he is not answering.
Their service has become a headache now.
I can change to another company but I would like the concerned authorities to take an action on them because I think even other customers also might be going through same situation.
Thank you

Riya gas has a pathetic service

Always promise but never delivered on time.

I request to all viewers never go for Riya gas. The worst gas agency in Kingdom of Bahrain.

You are the worst gas company I have experienced. Your service is and those Bangali rascals don’t knw how to talk to a customer.. my remarks will be - for your worst company.

3 week before I order a gas until now not deliver. Every day I call 100 Time to office there are said no gas,come tomorrow,every day i go but no.i call manager number and driver number also. They dont care.pleas dont west your time.bad service.bull shit

I am very sad to write a negative review. Unfortunately I have to do this in order for the owner or investor of Riya Gas to be aware about the frustration a customer has to face for entrusting the service this service.

I have booked a Gas cylinder 3 days back on Wednesday and the lady in the reception promised the delivery on Saturday (13-01-2018).When I called in the morning they said will be delivered by 12 pm in the afternoon. I have been waiting for this cylinder one full day. At last the lady who attended the call gave the drivers number and escaped from her commitment and responsibilities.

I called the driver and he answered (********) once after zillion attempts, and said will be delivered by evening. I patiently waited till evening 5 PM however he has not turned up. I again called in both the drivers number as well as in the office number ******** however nobody answered.

I searched the net and again got a number ******** .He answered just once and said will check and revert. Again I need to make multiple attempts to finally get an answer that the cylinder will not be delivered today.

Please understand the value of customers time. many of us would be postponing their other priorities for this, as cooking cylinder is an inevitable part of an house hold.

I don't know what is going to be next and when will they deliver.....but for the time being I want to highlight this to the management if in case they want to improve their service..Else we will be forced to try other service providers (which also we are not sure about the service). But I am sure that service of other providers will be better than this.

What Riya gas has shown was heights of irresponsibility which cannot be tolerated. At the end of the day if they cannot deliver they should have at least shown the courtesy to inform the customer or should have responded to customer's call.

Dear All ,

Riya gas service is very bad i would suggest all the readers not to go for this gas their deliver person they doesn't know how to talk .... and always promising but no commitment for their promises.

Please stop using this gas .......