Review Pathetic service 9f Aramex

My delayed shipment # ******** which arrived at Bahrain, Muharraq station on May 31 was supposed to be delivered today. The delivery man came and left without contacting me. My maid was in the house and did not hear him coming. When I contacted the office a man called Surish he bluntly said it will be delivered tomorrow without explaining why did not the delivery man contact me, and why they do have our contact number.